ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT ATTN. CORE STAFF: You should now get automated emails whenever a billing event fails or an account you haven't billed yet is close to expiring. The current default contact is the Core's public email address. Contact ilabs-support@bcm.edu to update contacts.
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The Genomic and RNA Profiling Core (GARP) provides access to state-of-the-art genomic profiling technology and services, including:
Daniel Kraushaar, Ph.D. - Core Director
Phone: (713) 798-7787
Email: garpcore@bcm.edu
Emily Ricco - Laboratory Manager
Phone: (713) 798-3905
ricco@bcm.edu
|
Location |
Hours |
|
One Baylor Plaza, 325E Anderson Bldg. Houston, TX 77030 |
8 a.m. - 5 p.m., M - F |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Daniel Kraushaar, Ph.D. |
Director
|
(713) 798-7787
|
garpcore@bcm.edu
|
|
| Internal BCM iLab Support |
Internal BCM iLab Support
|
ilabs-support@bcm.edu
|
||
| Emily Ricco |
Laboratory Manager
|
713-798-3905
|
ricco@bcm.edu
|